The invited user receives a company invitation and gains access only after accepting it.
Step 1
Confirm administrator access
- Use the Company account.
Confirm the dashboard shows the correct company context.
- Confirm your role.
Only a Company Admin or another permitted role can invite and manage team members.
- Open Team Management.
Select Team from the dashboard navigation.
Step 2
Send the invitation
- Select Invite Team Member.
Open the invitation form.
- Enter the work email.
Verify the spelling and company domain before submitting.
- Choose an appropriate role.
Assign the least-privileged role that supports the person's responsibilities.
- Send Invite.
Submit the invitation and confirm it appears as pending.
Step 3
Ask the user to accept
- Open the newest invitation email.
The invited user should use only the latest valid invitation.
- Sign in or register.
The user may need to create and verify a MindX account using the invited email.
- Accept the company invitation.
After acceptance, confirm the company appears in the user's dashboard.
Step 4
Review and maintain access
- Confirm membership.
Verify the member and role in Team Management.
- Change roles carefully.
Review business need before granting administrative access.
- Remove access promptly.
Remove or block members who leave the company or no longer require access.
Never invite shared mailboxes or personal addresses for production administration unless company policy explicitly permits it.
Support
Still need help?
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